Company documentCompany document – Rooftop

Rooftop Mortgages – Consumer Duty notice (version 1.0, 21 August 2023)

What happened: Rooftop Mortgages Limited publishes a notice about the Financial Conduct Authority's Consumer Duty. The published document is marked version 1.0 dated 21 August 2023 and records that the Duty applies to closed products from 31 July 2024. It states that Rooftop is no longer an active lender and that all of its mortgages are closed products.

A document published by the company itself. Reproduced as a record of what the company published.

Source details
Source type
Official Rooftop document
Source
Rooftop Mortgages Limited, Consumer Duty notice
Date
21 August 2023
Mortgage type
Unknown
Jurisdiction
United Kingdom
Organisations
Rooftop Mortgages Limited
Source quality
Company's own document
Last checked
2 September 2026
Added
2 September 2026

What happened

Rooftop Mortgages Limited publishes a notice about the Financial Conduct Authority's Consumer Duty. The published document is marked version 1.0 dated 21 August 2023 and records that the Duty applies to closed products from 31 July 2024. It states that Rooftop is no longer an active lender and that all of its mortgages are closed products.

Key extracts

Rooftop Mortgages is no longer an active lender offering products to new customers and all mortgages are 'closed' products.

Rooftop Mortgages, Consumer Duty notice v1.0

we will always ask your permission before we make any changes to how we manage your account.

Rooftop Mortgages, Consumer Duty notice v1.0

Why this record may be relevant

The Consumer Duty applies to closed mortgage books, which is what this archive is concerned with. The notice records the business's own description of its status.

Source

Rooftop Mortgages Limited, Consumer Duty notice

View original source

The published document states that the Duty “comes into force on 31st July 2024”, which is the date the Duty applied to closed products.

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