Research register
Verification register
References and sources identified as relevant to the archive, each with the state of the source check recorded openly: what status the source has, and what happened when this archive tried to open it.
How to read the statuses
The status describes the source, not the truth of anything said in it. A public post can be a verified source while the account it contains remains an unverified borrower allegation. Where a document could not be opened, that is recorded as a retrieval failure against the check, not as a mark against the document: a source is only shown as contradicted where it has been read in full and does not say what was attributed to it. Not located does not mean does not exist.
References and sources tracked (10)
Published Financial Ombudsman decisions are searchable on the Ombudsman's own decision database.
| Reference | Verification status | Still to obtain |
|---|---|---|
| DRN-4832200 | Contradicted by source Source retrieval: Read in full by this archive The decision published under this number was opened and read in full. It concerns a different business and an unrelated subject matter, so it has not been treated as evidence about Rooftop Mortgages Limited. This entry is a contradiction found by reading the document, not a retrieval failure. If a corrected reference for the receiver costs and legal invoices originally described is supplied, it will be located and read. |
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| MPowered Mortgages residential portfolio transfer to Rooftop Mortgages Limited, 13 July 2026 | Verified — primary/official source Source retrieval: Reported by a contributor; this archive's own retrieval was blocked MPowered's own help centre is reported to state that on 13 July 2026 MPowered's residential mortgage portfolio will transfer to Rooftop Mortgages Limited, with BCM Global continuing to service it. That is an official source from the transferring lender. This archive's automated retrieval of the help centre did not return the page, which is a limitation of the retrieval, not a reason to doubt the notice. The transfer is therefore treated as verified against a primary source, and the direct URL and wording are being captured so the notice can be published as a full record with a quotation. |
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| Stratton Mortgage Funding 2021-3 plc transaction material naming Rooftop as Stratton 2018 legal title holder and BCM Global as servicer | Verified — primary/official source Source retrieval: Access blocked, paywalled or dynamically rendered Both documents have been identified. The S&P presale participant table lists Rooftop Mortgages Ltd as legal title holder of the Stratton 2018 loans and BCM Global Mortgage Services Ltd as servicer, and the prospectus carries a section headed “The Stratton 2018 Legal Title Holder” naming Rooftop Mortgages Limited, registered number 04621865. The S&P page returns an access error to this archive and the prospectus sits behind the exchange's document portal, so no quotation is reproduced here yet; that is a retrieval limitation only. The same point — that Rooftop holds legal title to residential mortgages previously securitised by Stratton — is independently established by a judgment this archive has read in full, Intensity Holdings S.A. v Stratton Mortgage Funding 2019-1 Plc & Ors [2023] EWHC 104 (Ch). A securitisation document concerning one portfolio does not establish the ownership structure of any other individual mortgage. |
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| 2011 MoneySavingExpert post describing four rental properties mortgaged with Rooftop and charges said to make up more than half the arrears | Verified — original public postAllegation not verified Source retrieval: Reported by a contributor; this archive's own retrieval was blocked The post is confirmed to exist on the MoneySavingExpert forum. This archive's search of the forum returned two other Rooftop threads, which have been read and published in the borrower reports section, but not this one; that is a search limitation and does not put the post's existence in doubt. What the poster says about charges and about Rooftop threatening to appoint a company to take over the rentals is a borrower account and is not verified by this archive. |
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| JustAnswer post concerning LPA receivers said to have been appointed over arrears of about £4,060 while a Financial Ombudsman Service complaint was pending | Verified — original public postAllegation not verified Source retrieval: Access blocked, paywalled or dynamically rendered The thread is confirmed to exist on JustAnswer. The site serves a security challenge to automated retrieval, so its text has not been read here and nothing from it is quoted. The account of receivers being appointed over roughly £4,060 of arrears while an Ombudsman complaint was pending is a borrower account and is not verified by this archive. |
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| JP Morgan portfolio transfer to Rooftop Mortgages Limited | Verified — original public postAllegation not verified Source retrieval: Read in full by this archive The LegalBeagles thread in which a borrower describes their mortgage moving from JP Morgan to Rooftop has been read and is published in the borrower reports section. The borrower report is a verified source. An official transfer notice setting out the transfer itself has not been located, so the transfer is recorded as a borrower report rather than as an established corporate event. |
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| Mortgages PLC portfolio transfer to Rooftop Mortgages Limited | Not yet independently verified Source retrieval: Not located Rests at present on borrower discussion only, which is published as such in the borrower reports section. Needs stronger verification: an official transfer notice, a filing or a trade press report. Nothing about the transfer itself is asserted here. |
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| Rooftop Mortgages Ltd v Lewis (2008) | Not yet independently verified Source retrieval: Not located No judgment, transcript, law report or counsel case summary has been located on BAILII, the National Archives Find Case Law service or by general search. Not located is not the same as does not exist: the case is recorded here as unverified, and nothing is published about it unless a judgment or official court record is obtained. |
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| Rooftop Mortgages Limited v Bell, Kingston-upon-Hull Combined Court Centre | Secondary source only Source retrieval: Read in full by this archive A possession hearing listing appears on a third-party court listings aggregator, which is a secondary source. A listing is not a judgment and records no allegation, finding or outcome. Nothing is published unless an official court record or judgment is obtained. |
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| FCA Financial Services Register entry for Rooftop Mortgages Limited | Not yet independently verified Source retrieval: Access blocked, paywalled or dynamically rendered The register entry exists but the page is rendered dynamically and the firm reference number and permissions could not be captured reliably. This is a retrieval limitation. Nothing is published until the entry is read directly. |
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Public discussions identified (4)
Accounts published by members of the public. Unverified, and recorded here only as leads.
MoneySavingExpert forums
- Discussions concerning Rooftop mortgage arrears charges
- Discussions concerning receivers being appointed to manage buy-to-let property
- Borrowers seeking breakdowns of charges
- Transfers from Mortgages PLC
- Questions about charges following portfolio transfers
LegalBeagles
- Discussions concerning mortgages moving from JP Morgan to Rooftop
- Borrower confusion around mortgage transfer and servicing
JustAnswer
- Borrower reports of LPA receivers being appointed
- Borrowers complaining to the Financial Ombudsman Service during receiver action
Consumer review platforms and other indexed public discussions
- Reviews and public discussion threads concerning Rooftop Mortgages Limited
Included only where the post is publicly indexed and can be linked directly.
Company documents sought (9)
Official material to be located in published form, with an effective date, before any wording is reproduced.
Tariff of charges
Published wording concerning solicitor and asset-manager costs passed to the mortgage account.
Mortgage terms and conditions, where published
Customer guides
Arrears information for customers
Privacy notice
Complaints procedure
Receiver or enforcement communications, where published
Companies House filings
Portfolio transfer announcements