Issue

Payment arrangements

Every record in the archive tagged "Payment arrangements".

Company documentCompany document – Rooftop2 September 2026

Rooftop Mortgages – published forbearance and money worries commitments

The Rooftop Mortgages website publishes a section for customers in financial difficulty. It describes the questions staff will ask, states that assistance will be tailored, and lists forms of assistance including reduced payments — which the page says can include paying nothing for a period — and consent to let on residential mortgages.

Forbearance Financial difficulty Payment arrangements Property letting Vulnerability Communication

Company documentCompany document – Rooftop2 October 2020

Rooftop Mortgages – statement of assets and liabilities, income and expenditure form (v1.0, 2 October 2020)

Rooftop Mortgages Limited publishes the income and expenditure form used when assessing a customer's circumstances. The published document is marked version 1.0 with a release date of 2 October 2020.

Financial difficulty Payment arrangements Forbearance Information requests

Borrower's own account – not verifiedPublic borrower account – not independently verified1 September 2012

Public forum thread – receivers reported as appointed to a buy-to-let flat after missed payments (2012)

A thread started in September 2012 by a contributor describing the appointment of receivers over a let flat.

LPA receivers Receivership Arrears Property letting Payment arrangements

Payment arrangements

Rooftop Mortgages – published forbearance and money worries commitments

Rooftop Mortgages – statement of assets and liabilities, income and expenditure form (v1.0, 2 October 2020)

Public forum thread – receivers reported as appointed to a buy-to-let flat after missed payments (2012)

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